4999 bet Privacy Policy
This policy clearly describes how your personal information is collected on the 4999 bet platform, why it is stored, and under what circumstances it is used.
Table of Contents
1 Scope and Applicability of the Policy
This privacy policy applies to all users of the 4999 bet website and mobile application. It takes effect when you access the 4999 bet platform, create an account, make a deposit or withdrawal, or use any of our services.
By reading this policy, you will understand that 4999 bet treats your information as an important asset and is committed to keeping it secure. Reading our Terms and Conditions alongside this privacy policy will give you a clear understanding of the complete legal framework for using the platform.
This policy is drawn up in accordance with applicable data protection regulations in Bangladesh, and 4999 bet follows it when storing the information of all users registered on its platform.
Reading this privacy policy is not mandatory, but we recommend reading it in full at least once for your own protection.
2 Types and Methods of Data Collection
4999 bet collects user information in several ways. This information falls into two main categories: information provided directly by you and information collected automatically.
2.1 Information Provided Directly
Information you provide yourself during registration, login, or use of services:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport details (for identity verification)
- bKash, Nagad, or Rocket account details (for deposits and withdrawals)
- Preferred language and communication method
2.2 Automatically Collected Information
Information that is automatically recorded while you use the platform:
- IP address and device type
- Browser and operating system information
- Pages visited on the platform and time spent
- Login time, location data (country level only), and session activity
- Betting history, game activity, and transaction details
2.3 Information Received from Third Parties
In some cases, 4999 bet may receive information from third-party identity verification services or payment processing providers, which is used to confirm the security and validity of your account.
3 Purpose of Data Use
4999 bet uses collected information for the following purposes only and for no other reason:
- Account Management: Handling registration, login, and account security.
- Identity Verification: Confirming that the user is 21 years of age or older.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, or Rocket.
- Customer Support: Providing assistance via live chat or email.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Service Improvement: Analysing user experience to improve the platform.
- Legal Obligations: Complying with applicable laws and regulations.
4999 bet never sells your personal information to advertising firms or third-party marketing organisations.
6 Data Retention Period
4999 bet retains your information for as long as your account is active and you continue to use our services. Even after an account is closed, information may be kept for a specified period for the following reasons:
- Financial transaction records — retained for a set period to meet legal requirements.
- For the period relevant to resolving disputes or processing claims.
- For a reasonable period for fraud prevention and security purposes.
Once the retention period ends, information is securely deleted or permanently anonymised.
7 Data Security Measures
4999 bet has put in place multiple layers of technical and organisational measures to keep your personal information secure:
- SSL Encryption: All data transfers are encrypted using SSL/TLS protocol.
- Secure Servers: Information is stored in protected data centres.
- Access Control: Only authorised staff may access information when necessary.
- Regular Security Reviews: Regular audits conducted to identify system vulnerabilities.
- OTP Verification: Two-step verification for sensitive operations.
That said, no system on the internet is completely impenetrable. While 4999 bet takes every precaution, users are also asked to keep their passwords confidential and to notify us immediately if they notice any suspicious activity.
8 User Rights
Every user registered with 4999 bet has the following rights regarding their personal information:
8.1 Right to Access
You have the right to view the information stored in your account at any time and to request a copy.
8.2 Right to Correction
You have the right to request correction of any inaccurate information in your account.
8.3 Right to Request Deletion
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal or contractual obligations.
8.4 Right to Request Restriction of Processing
You have the option to request that processing of your information be restricted for specific reasons.
To exercise these rights, contact our support team via live chat or email. We also prioritise the protection of your information as part of our Responsible Gaming policy.
9 Policy Regarding Minors
4999 bet strictly does not provide its services to anyone under the age of 21. No information is collected or stored from minors.
Age is verified at the time of registration, and if any account holder is found to be under 21, that account is closed immediately and all collected information is deleted.
If you suspect that a minor you know is using this platform, please notify our support team immediately.
10 Policy Change Process
4999 bet reserves the right to amend or update this privacy policy as needed. The following procedure will be followed when changes are made:
- For significant changes, a notification will be shown when you log in to your account.
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notification may be sent to your registered email or mobile number.
Continued use of the platform after any changes will be taken to mean that you have accepted the revised policy. You can learn more about 4999 bet's values and service commitments on our About Us page.
11 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact 4999 bet. Our team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Privacy-Related Contact
Speak with us directly via live chat or email